Job Description

Thompson Palm Springs is seeking an engaging and hospitality-driven Pool Attendant to join the Upper Stories team. 

Thompson Palm Springs has quickly become the desert’s most exciting lifestyle hotel tailored to influential locals, sophisticated globetrotters, VIP gatherings and social events. Situated at the heart of the city’s iconic Palm Canyon Drive, the hotel includes 168 bungalow-inspired guest rooms and suites coupled with our 8,000 square feet of indoor meeting space, plus unique outdoor venues. Thompson Palm Springs is a place where high expectations aren't just met-they're exceeded. It's a place where careers are made and talent opens doors to exciting opportunities in the hospitality industry worldwide. Discover your place to shine in our warm, respectful, and inclusive culture. 

Upper Stories at Thompson Palm Springs will be an adults-only sanctuary of elevated luxury. Guests will indulge in rooms with sweeping mountain and pool views, enhanced by private balconies, upgraded essentials, and wellness-focused amenities. They will enjoy exclusive access to curated food and beverage offerings, soothing poolside activations, and a tranquil vibe that celebrates the essence of Palm Springs. 

As a Pool Attendant of Upper Stories, you will be responsible for crafting an exceptional guest experience. Your duties will include serving and bartending, maintaining the cleanliness and organization of the pool area (such as arranging chairs, towels, and umbrellas), and assisting with food and beverage service, including running orders and bussing. You will play a key role in ensuring our guests’ comfort and satisfaction, embodying the serene luxury that defines Upper Stories. 

Thompson Palm Springs is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

This is a nonexempt (hourly) role. The budgeted rate for this role is between $19 - $21 plus additional gratuity. $19.00 is the annual hourly rate for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual hourly rates will be based on a number of factors including experience, and education.  

Why work for Thompson Palm Springs?   

• Health, Dental, Vision Insurance eligibility after 30 days of employment 

• Paid Time Off (PTO) 

• Compassionate Leave 

• Life Insurance 

• Paid Holidays 

• 401k Retirement Savings Plan & Company Match  

• Paid Parental Leave & Adoption Assistance Program  

• Free & Discounted Hotel Rooms at Hyatt Hotels around the World!  

• Tuition & Wellness Reimbursement 

This application window is anticipated to be open at a maximum of 30 days. Applications will be reviewed in the order in which they are received.  

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability or protected veteran status.

• Previous serving and bartending experience and knowledge are required
• Previous experience working in a high-end or luxury hospitality setting preferred
• Comfortable with working indoors and outdoors with varying weather conditions
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Riverside County’s Food Handler’s Card and Responsible Beverage Service Certificate
• Must be over the age of 21 

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